Date: Jan 29, 2026

Summary

New returns performance and item not received performance APIs provide consolidated performance insights and downloadable order-level data.

What changed

• Returns performance summary: Consolidated snapshot of returns performance.
• Returns performance report: Downloadable order-level returns performance data in Microsoft Excel (.xlsx) format.
• Item not received performance summary: Consolidated snapshot of item not received performance.
• Item not received performance report: Downloadable order-level items not received performance data in Microsoft Excel (.xlsx) format.

Why it matters

• Consolidated insights: Consolidated summaries and trends help you understand overall negative feedback performance at a glance.
• Deeper analysis: Order-level reports support investigation, validation, and historical review.

Next steps

• Explore the new APIs to surface performance insights in your workflows.
• Use summaries and reports in ways that best support your monitoring and analysis needs.