New: Help and Support experience for Marketplace APIs

Date: March 20, 2026

We’ve introduced an improved Help and Support experience for Walmart Marketplace APIs. This update centralizes support resources and makes it easier to find answers across different stages of integration.

What changed

Added: Help access directly from the main navigation
Added: Centralized Help landing page for all support resources
Added: Categorized FAQs based on the most common and recent support questions
Organized: Content by persona and integration stage (onboarding, setup, troubleshooting)
Standardized: Structure and navigation of Help content for consistency and discoverability

Why it matters

Makes it easier to quickly find relevant help and support resources
Reduces time spent searching for answers to common questions
Provides clearer guidance across different integration stages
Improves overall navigation and support experience

Next steps

Explore the new Help section from the main navigation
Review FAQs relevant to your integration stage
Use categorized topics to quickly find answers or troubleshoot issues

Bookmark the Marketplace Help and Support landing page for quick access to support resources.