Item & inventory

Why are items unpublished and how can I find out why an item was unpublished?

Items are unpublished due to various reasons, including end date issues, reasonable price not satisfied, no primary image, start date issues, or no price. To find out why an item was unpublished, use the Unpublished Items API to locate the reason code.

How can I get a list of all unpublished items with reason codes and republish items with Item APIs?

You can get a list of all unpublished items with reason codes by calling the GET Unpublished Item Counts API and specifying the fromDate parameter. You can also get item details for unpublished items by passing in the reason code to the GET Unpublished Items API. Additionally, you can republish items using item information provided by Insights APIs: Unpublished Item Counts and Unpublished Items APIs. See the Item Management API Overview.

How do I handle disputes and duplicate items on Walmart Global Marketplace?

Walmart Global Marketplace provides a dispute resolution process to help resolve issues between buyers and sellers. If a dispute arises, you can initiate a dispute by providing the order ID, a detailed description of the issue, and any relevant photos or evidence. You can also check the status of a dispute by going to the Walmart Global Marketplace dashboard and selecting the dispute you want to check. Additionally, Walmart Global Marketplace has a duplicate item resolution process to ensure that buyers receive the correct items. For more information on the Walmart Global Marketplace's dispute and duplicate item resolution processes, visit https://developer.walmart.com/global-marketplace/docs/disputes.

What are common issues during item setup (cataloging)?

What are common issues during item setup (cataloging)?
Frequent errors include invalid GTIN/UPC lengths, conflicting titles/prices, and outdated spec versions. Always use the latest item spec and ensure accurate product data.